Jira Service Management

{"xsrfToken":"b5e48fa189bfbca4429768a87a982150c90f957e_lout","branding":{"id":"20","key":"sdilrcca","name":"RCCA HelpDesk","portalBaseUrl":"/servicedesk/customer/portal/20","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/20/10","theme":{"headerBGColor":"#f9f9fb","headerLinkColor":"#292929","headerLinkHoverColor":"#1a1b4f","headerLinkHoverBGColor":"#1a1b4f","headerBadgeColor":"#1a1b4f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/089c4712-b513-49d1-9114-1e3d4e2b8953/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWNjZjk1Mi03MTBhLTRmOGUtODQ1MC05ODcwMGFhMjljMzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA4OWM0NzEyLWI1MTMtNDlkMS05MTE0LTFlM2Q0ZTJiODk1MyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzEwMDIsIm5iZiI6MTczMjE3MDQwMn0.GFGroozfotoyR1BrYnMsJtMWjd7rQBUrp2KZWMihx48&client=45ccf952-710a-4f8e-8450-98700aa29c32&mode=fit","logoId":"089c4712-b513-49d1-9114-1e3d4e2b8953","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Support Center!","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Support Center!","sharedPortalName":"Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#09506c","helpCenterTitleColor":"#09506c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ddca26d9-ef5f-48ce-9c61-cb56f7a8c40a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWNjZjk1Mi03MTBhLTRmOGUtODQ1MC05ODcwMGFhMjljMzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRkY2EyNmQ5LWVmNWYtNDhjZS05YzYxLWNiNTZmN2E4YzQwYSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzEwMDIsIm5iZiI6MTczMjE3MDQwMn0.BlLdqVhWTFXHCHbVP4wqFswDsMMpNGOLPZ4PigM5MlE&client=45ccf952-710a-4f8e-8450-98700aa29c32&height=300&mode=fit","bannerMediaApiFileId":"ddca26d9-ef5f-48ce-9c61-cb56f7a8c40a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"20","key":"sdilrcca","projectId":10122,"serviceDeskId":20,"name":"RCCA HelpDesk","description":"Welcome! You can raise a request for our HelpDesk using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/20","onlyPortal":false,"reqTypes":[{"id":"246","name":"Awards","descriptionHtml":"","callToAction":"Awards","introHtml":"Choose this category if you have a question about a Notice of Award or Subaward Agreement","icon":10502,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10502","groups":[],"key":""},{"id":"186","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"183","name":"Funding opportunities questions","descriptionHtml":"","callToAction":"Funding opportunities questions","introHtml":"Choose this if you have a question about a current Notice of Funding Opportunity (NOFO).","icon":10536,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"267","name":"Local Government Units (LGs)","descriptionHtml":"","callToAction":"Local Government Units (LGs)","introHtml":"Choose this category if you are reporting on opioid settlements funds received and expended for a local government unit.","icon":10515,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[],"key":""},{"id":"185","name":"Other questions or comments","descriptionHtml":"","callToAction":"Other questions or comments","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"247","name":"Subrecipients","descriptionHtml":"","callToAction":"Subrecipients","introHtml":"Choose this category if you are a current subrecipient","icon":10481,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[],"key":""},{"id":"182","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help using any of our platforms or tools? Select this to request assistance.","icon":10520,"iconUrl":"https://ahp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"25":[183,246,247,182,267,185]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDRCCA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NWNjZjk1Mi03MTBhLTRmOGUtODQ1MC05ODcwMGFhMjljMzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTIyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE2MDIsIm5iZiI6MTczMjE3MDQwMn0.vUbJkw8MnZkdxLdQ1k-g1ra4nIyhn2prcwvOUxdNb-U","targetCollection":"upload-project-10122","endpointUrl":"https://api.media.atlassian.com","clientId":"45ccf952-710a-4f8e-8450-98700aa29c32","tokenDurationInMins":20}},"sharedPortal":{"name":"Support Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://ahp.atlassian.net/wiki","kbLinkDomainURLs":["https://ahp.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ahp","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b5e48fa189bfbca4429768a87a982150c90f957e_lout","baseUrl":"https://ahp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ahp.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"45ccf952-710a-4f8e-8450-98700aa29c32","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a0885492344d4d6986757f70aed6eb68","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}